Shipping policy

Delivery Timeline

Our products are handcrafted and made to order. Please allow 15-20 days for delivery, depending on the outfit ordered.

For urgent deliveries or queries, contact us at +91 72299 01123

Please note: delivery timelines may be affected if we do not receive any of the following information on time —

  1. Full payment confirmation

  2. Accurate shipping address

  3. Measurement details

  4. Customer response for confirmations

We always strive to ensure timely delivery. To expedite the process, Saiyanshe partners with trusted third-party logistics providers. However, any delay caused by these partners is beyond our control and responsibility.


Domestic Shipping (Within India)

  • Free shipping is offered on all domestic orders.

  • Delivery timelines may vary based on courier partners and your delivery location.

  • Some remote areas may take longer depending on logistic accessibility.

  • You will receive regular updates via email and SMS.

  • If you need your order by a specific date, please inform our team in advance — we’ll do our best to accommodate your request.

Note: Due to unforeseen factors (e.g., high demand periods, pandemics), some products might take longer than usual. Please read the product description carefully before placing your order.


International Shipping

  • We ship worldwide. Please select your correct shipping zone at checkout.

  • International shipping is chargeable and calculated per piece (starting at INR 5000, varying by weight and destination).

  • Orders are shipped via reliable global couriers. Please allow 20–25 working days for delivery; customs clearance may extend this period.

  • Once shipped, tracking details will be shared via email.

Customs & Duties:
All import duties, taxes, and local levies are the buyer’s responsibility and must be paid to release the parcel from customs upon arrival.


Orders & Cancellations

Saiyanshe reserves the right to accept or decline any order.
As each outfit is custom-made, orders once placed cannot be canceled, exchanged, or refunded.


Refund Policy

Refunds, if any, are at the sole discretion of Saiyanshe and will be assessed on a case-by-case basis.


Sizing

Our outfits are tailored with precision. Fit may vary based on fabric, cut, and design.
Please refer to our size chart or contact our team for guidance before placing your order.


Color Disclaimer

While we make every effort to ensure product images reflect the true colors, slight variations may occur due to differences in lighting, photography, or screen display settings.
Actual product colors may vary slightly from what appears on your device.


Sale Items

  • Outfits purchased during sales or promotions are final sale — no returns, exchanges, or refunds.

  • Advance payments made for sale items are non-refundable under all circumstances.

  • Alterations/resizing are not available for sale outfits.


Returns & Damages

In case of any concern with your order, please notify us within 2 days of receiving the package, along with clear photographs.
Requests raised after this period will not be accepted.


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